The basic plan includes 120 free minutes per month, with each transcription session limited to 30 minutes. Compatible IPEVO hardware removes this restriction, enabling continuous transcription beyond 30 minutes.

There is no time limit, but if the software detects no voice input for 15 consecutive minutes, it will automatically stop transcribing.

The hourly plan must be used within one year of activation; otherwise, the hours will expire.

The professional version supports recognition and transcription of two predefined languages but does not support mixed-language speech-to-text.

The transcription feature supports uploading video or audio files, but the length of a single file is limited to 5 hours.

Please select the summary template at the top of the summary message area, and the software will generate the corresponding summary based on your settings.

Yes, both verbatim scripts and audio files can be exported to specified locations.

All your data is stored on your local computer and not on our cloud services, eliminating the risk of information storage.

We adhere to Azure and OpenAI's privacy policies and ensure that your data is not used for model training.

1. If you purchased the plan through In-App Purchase (IAP), simply buy the Professional license to upgrade.

2. If you bought the Professional plan from the official website, after receiving your serial number, go to the License Portal and link the serial number to your account to complete the upgrade.

When you upgrade from the Advanced plan to the Professional plan, your total usage time will be recalculated. The remaining time from your Advanced plan will be halved (50%) and added to the duration of the new Professional plan. Please note that this change cannot be undone.Example:If you purchased a one-year Advanced plan and upgraded to a one-year Professional plan after using it for 6 months, your total usage time would be calculated as follows:6 months ÷ 2 + 12 months = 15 months.